Spurt support
Questions, bug reports and account help. We answer in English or Finnish, normally within two working days.
Contact
Email support@keisa.fi. Tell us what you were doing, what you expected, and what happened instead. If it is about a specific session or plan, the date helps.
Common questions
My plan does not look right
Open Plan → the program and check its days, weeks and priority. Every program and race is listed under "What you're working towards", and each row opens the one place that changes it. Changing a program rebuilds every upcoming week; sessions you have already logged are never touched.
I trained but it is not in my history
A session only reaches your history once it is marked as done. On the session screen, finish it from "Finish session", or from the ⋯ menu choose "Log it as done" if you trained without the app. Sets logged with no connection stay on the phone and upload themselves when you are back in range.
Apple Health
Spurt reads workouts, energy, sleep and heart-rate variability from Apple Health only after you grant permission, and writes finished sessions back as workouts. You can change or revoke this at any time in the Health app under Sharing → Apps.
Delete your account
Settings → Account → Delete account. This removes your account and all training data permanently. Export your data first from Settings → Export if you want to keep it.